#UK #Standards #money #Phone #BT #Broadband I never cease to be amazed at the poor service from #monopolistic #Telephone #Broadband supplier. Months without a proper service so I change my server. And lo, riding over the horizon comes the bean counter, "ere, you can't do that, you owe us x zillion squid for our appalling service". Well chaps, you can sing for it. Breach of contract is 'tort' & I'll happily keep your penny pinchers busy for years. & a free plug for Zen services of course!