Joe Cotellese<p>Just canceled a 7-day free trial of Adobe Acrobat Pro.</p><p>Surprisingly, I wasn’t asked why. No exit survey. No quick feedback form.</p><p>Missed opportunity to gather insights? Or are cancellations so frequent that Adobe doesn’t bother?</p><p><a href="https://jawns.club/tags/productmanagement" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>productmanagement</span></a> <a href="https://jawns.club/tags/ux" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>ux</span></a> <a href="https://jawns.club/tags/customerinterviews" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>customerinterviews</span></a></p>