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I do not like restaurants that use a scan & order system that then asks for a tip during the order.
A tip is for good service. If you haven't served me and can't even bother to have a human take my order then why should I tip first?
Today, my daughter and I went to Ramen Champ, which has great food and the service is usual good.
We ordered two of the same ramen meal and I gave a 18% tip.
1/X
Two of the same dish (Miso Ramen), what came out?
My daughter's was missing meat. Mine was completely wrong -- I got a surprise of a spicy dish, leaving my mouth burning from the spice.
They did fix things. But, had I known that things would have gone this way, i would have not given a 18% tip.
Maybe I should carry around cash. Don't pre-tip and then leave a cash tip at the end.
I've done that, where I've pre-tipped and then the food wasn't right.
It's such a disappointment.